People in Massachusetts can easily pay their tolls online with PaybyPlateMa. If drivers use this digital tool to make payments on time, they can avoid late fees. Many people may have questions about this service, and this article tries to answer them.
It is simple to create an account on PaybyPlateMa. At www.paybyplatema.com, people can sign up. You can make sure that users never miss a payment by setting up regular bank withdrawals. People who’d rather pay with a check can do so at Customer Service Centers. They can use a bank account, VISA, or MasterCard to pay.
Frequently Asked Questions
What is Pay by Plate MA?
Pay by Plate MA is a toll payment system used in Massachusetts. This system snaps a photo of a vehicle’s license plate as it passes through a toll location. An invoice is then sent to the owner of the vehicle.
How to check for outstanding tolls?
To check for any owed tolls, drivers can visit the Pay by Plate MA website and enter their license plate number. Alternatively, they can contact customer service at 1-877-627-7745.
Consequences of unpaid invoices
Unpaid Pay by Plate MA invoices can lead to late fees and penalties. Failing to pay can also result in the suspension of vehicle registration. It’s crucial to settle these tolls promptly to avoid such issues.
Obtaining EZ Pass transponders
EZ Pass transponders are available at various EZ Pass MA Customer Service Centers across the state. They can also be ordered online or over the phone.
Relationship between Pay by Plate MA and EZDriveMA
Pay by Plate MA is a component of the EZDriveMA program. EZDriveMA includes both Pay by Plate MA and EZ Pass MA. While Pay by Plate MA caters to drivers without an EZ Pass transponder, it still allows online toll payment after passing through a tolling location.
Contacting Customer Service
For queries or support, Pay by Plate MA customer service can be reached at 877-627-7745. They are available from Monday to Friday, 9 AM to 7 PM, and Saturday from 8 AM to 2 PM. Additional information can be found on their customer service page.
Privacy and security
Pay by Plate MA employs encryption to protect personal and payment information. Users can trust that their details, including license plate numbers and credit card information, are secure.
Payment methods
Drivers can make payments using various methods such as credit cards, debit cards, and even services like Apple Pay and Google Pay. This flexibility ensures convenience for all users.
Convenience and multiple vehicles
The system offers the ability to manage multiple vehicles under a single account. This feature helps families or businesses track their toll payments easily.
Managing invoices and account balance
Users can check their account balance and view invoices by logging into the Pay by Plate MA login portal. This helps in staying updated with any outstanding charges.
Automatic payments and notifications
Drivers have the option to set up automatic payments and receive notifications for new invoices. This setup ensures that tolls are paid on time, preventing the accrual of late fees.
Sign Up and account creation
Creating an account on the Pay by Plate MA site is straightforward. New users can sign up using their vehicle registration details and payment information, allowing them to manage and pay tolls conveniently.
Customer Support
For in-person help, customers can visit the center at 27 Midstate Drive, Auburn, MA. This location offers assistance for a range of queries and issues.